Watch care testimonials

Client Experiences

What people have said about Nathira

Straightforward accounts from clients who have used our services.

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18+

Years of experience

340+

Watches cared for

4.8

Average client rating

97%

Return for second service

Reviews

Client accounts

SK

Sirinya K.

Bangkok, TH

I brought in a 1970s dress watch with a badly faded gilt dial. I was honestly nervous about it — I had heard stories about dials being stripped and repainted in ways that look nothing like the original. Prasert looked at it carefully and was upfront: he said some areas could be touched up but that a full refinish would compromise what was left of the original printing. We went with the minimal option and I am really glad we did.

June 2025

WT

Wirut T.

Nonthaburi, TH

I needed a strap for an older Seiko with a slightly unusual 19mm lug width. Most shops either don't stock 19mm or offer you a generic black rubber. Chaiya was patient, showed me a few leather options he had in, and also ordered in something from a supplier he uses that arrived within a few days. The fitting itself took minutes. My only comment is that I wish there was a small display of what straps are available before you visit, but overall I was satisfied.

June 2025

PC

Phirayuth C.

Bangkok, TH

I inherited two watches from my grandfather and needed documentation for insurance. Nattaya prepared a written report for each piece that covered condition, visible reference numbers, and the state of the movements. The insurer accepted both documents without asking for anything additional. Clear, professional work.

July 2025

NP

Napas P.

Pathum Thani, TH

The dial on my mother's watch had a water stain that had been there for years. I didn't expect much but Prasert managed to reduce it considerably without disturbing the rest of the surface. He showed me the before photographs when I collected and I could really see the difference. He was also honest that the stain could not be fully removed, which I appreciated — I would rather have someone say that than pretend it's perfect.

July 2025

AJ

Amara J.

Chiang Mai, TH — visiting Bangkok

I was passing through Bangkok and stopped in on a recommendation from an online watch group. Needed a strap fitted on the spot and they were happy to do it while I waited. Chaiya explained why the strap I had bought online was slightly too long for my wrist and adjusted it properly. Small thing but exactly what I needed. The location near BTS is very convenient.

June 2025

KS

Krit S.

Bangkok, TH

Used Nathira for a written appraisal on a vintage piece before including it in a household insurance policy. The report was exactly what the insurer needed — condition, photographs, a description of the movement's general state. Nattaya finished it in three working days. Quiet, professional, and very thorough.

July 2025

Case Studies

A few detailed accounts

Challenge

A client brought in a 1968 Citizen with a dial showing significant yellowing and two loose printed numerals. The watch had sentimental value and the owner was concerned about over-restoration.

Solution

Prasert assessed the dial under magnification. He recommended stabilising the loose numerals and carefully cleaning the surface without removing the yellowing, which he judged as appropriate patina for the period. No full refinish was undertaken.

Result

Numerals secured, dial cleaned conservatively, character preserved. The client collected the watch after 10 days. "It looks as it should — cared for, but not interfered with."

Challenge

An estate required written condition assessments for four watches before they could be included in a probate valuation. Each piece was different — two vintage, one modern, one a pocket watch.

Solution

Nattaya assessed each watch individually and prepared four separate documents covering condition, visible reference information, and movement state. Photographs were taken under consistent lighting for all four pieces.

Result

All four documents completed within five working days. Accepted by the estate solicitor without revision. "Exactly what we needed. Thorough and clearly written."

Find Us

Visit the workshop

Telephone

+66 2 718 4093

Workshop

41/6 Thanon Silom, Bang Rak, Bangkok 10500

Hours

Mon–Sat: 10:00–18:00
Sunday: Closed

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